Privacy Policy

Overview

Welcome to https://discoveringdestinies.com (the “Site”). We understand that privacy online is important to users of our Site, especially when seeking information about therapy and mental health services. This Privacy Policy governs our practices regarding the collection, use, and protection of information from users of the Site (“Visitors”) and individuals who contact us, request information, schedule appointments, or submit information through the Site (“Prospective Clients”). Use of the Site or submission of a contact form does not establish a therapist-client relationship.

1. Protected Health Information (PHI)

   If you become a client of Discovering Destinies, Inc., certain information may be protected under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Please review our Notice of Privacy Practices for additional information regarding how Protected Health Information (PHI) may be collected, used, and safeguarded.

   Questions regarding our privacy practices may be directed to Discovering Destinies, Inc. at (561) 475-5800.

2. Personally Identifiable Information

   Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address, financial information, and payment information. Personally Identifiable Information does not include information that is collected anonymously or demographic information not connected to an identified individual.

3. What Personally Identifiable Information Is Collected?

   We may collect information voluntarily provided through contact forms, appointment requests, emails, phone calls, or other communications. This information may include names, email addresses, phone numbers, and any other information you choose to provide when contacting us.

4. How does the Site use Personally Identifiable Information?

   We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

5. What Organizations Are Collecting the Information?

   In addition to information collected directly by Discovering Destinies, Inc., certain third-party service providers may collect information necessary to provide services related to website hosting, analytics, scheduling, payment processing, email communications, and other business operations. We do not control how these third parties use information collected independently through their own services, and their use of information is governed by their respective privacy policies.

6. How Does the Site Use Personally Identifiable Information?

   We use Personally Identifiable Information to:

   • Respond to inquiries and requests for information
   • Provide information regarding our services
   • Schedule appointments
   • Improve the functionality and user experience of our website
   • Communicate with Visitors and Prospective Clients regarding requested services
   • Comply with legal and regulatory obligations

7. With Whom May the Information Be Shared?

   Discovering Destinies, Inc. does not sell or rent Personally Identifiable Information to third parties.
   Information may be shared with third-party service providers who assist in operating our website or business, including providers of website hosting, analytics, scheduling, payment processing, and communications services. Such providers are granted access only as necessary to perform their services.
   We may also disclose information when required by law, court order, subpoena, or other legal process, or when reasonably necessary to protect the rights, safety, or property of Discovering Destinies, Inc. or others.

8. How Is Personally Identifiable Information Stored?

   Information may be retained as necessary to operate the website, respond to inquiries, comply with legal obligations, and maintain business records.

9. What Choices Are Available to Visitors Regarding Collection, Use and Distribution of Information?

   Visitors and Prospective Clients may opt out of receiving communications from us by following unsubscribe instructions contained in communications or by contacting us at [info@discoveringdestinies.com](mailto:info@discoveringdestinies.com).

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

1. Are Cookies Used on the Site?

   Cookies are used for a variety of reasons. We may use cookies and similar technologies to improve website functionality, analyze website traffic, understand visitor behavior, and enhance the overall user experience.
   Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://discoveringdestinies.com, with the understanding that certain features of the Site may be affected without cookies.

2. Cookies Used by Our Service Providers

   Our service providers may use cookies and similar technologies, and those cookies may be stored on your computer when you visit our website. Additional details regarding cookies may be available in those service providers’ privacy policies.

3. How Does Discovering Destinies Use Website Usage Information?

   Discovering Destinies, Inc. may use information such as IP addresses, browser types, device information, referral sources, and website activity to analyze trends, administer the Site, improve website performance, and better understand visitor usage patterns.

4. What Service Providers May Have Access to Information?

   Discovering Destinies, Inc. may engage third-party providers to assist with website hosting, analytics, scheduling, payment processing, communications, and related business functions. These providers may have access to certain information only as necessary to perform their services.
   Our Privacy Policy does not govern the privacy practices of independent third-party providers, and users are encouraged to review those providers’ privacy policies separately.

5. Disclosure of Information to Comply With the Law

   We may disclose Personally Identifiable Information when required by law, court order, subpoena, or lawful request by governmental authorities.

6. How Does the Site Keep Personally Identifiable Information Secure?

   We take reasonable steps to protect information submitted through the Site. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. How Can Visitors Correct Any Inaccuracies in Personally Identifiable Information?

   Visitors and Prospective Clients may request updates or corrections to Personally Identifiable Information by contacting us at [info@discoveringdestinies.com](mailto:info@discoveringdestinies.com).

8. Can a Visitor Delete or Deactivate Personally Identifiable Information Collected by the Site?

   Visitors and Prospective Clients may request deletion or deactivation of Personally Identifiable Information by contacting us at [info@discoveringdestinies.com](mailto:info@discoveringdestinies.com).
   
   Due to backup systems, legal requirements, and record retention obligations, it may not be possible to completely remove all information. We will make reasonable efforts to honor requests consistent with applicable laws and professional obligations.

9. Website Contact Forms

   Please do not submit confidential, sensitive, medical, or emergency information through website contact forms. Submission of a contact form, email, or phone inquiry does not establish a therapist-client relationship.

10. What Happens if the Privacy Policy Changes?

    We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of the Site after changes are posted constitutes acceptance of the revised Privacy Policy.

11. Links To and From Other Websites

    This Site may contain links to third-party websites. Discovering Destinies, Inc. does not control, endorse, or assume responsibility for the privacy practices, content, products, services, or policies of third-party websites.
    Users access such websites at their own risk and should review those websites’ privacy policies independently.

12. Emergency Services

    Discovering Destinies does not provide emergency services through this website. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room immediately.